It has been a bad couple of weeks for Thai Airways International (THAI).
The national carrier suffered two mishaps over this period, with the first incident occurring on Aug 30 when an A380 with about 500 passengers, mostly from Bangkok, hit severe turbulence as it was descending into Hong Kong, injuring 390 passengers. The second took place on Sunday night when an Airbus A330-300 carrying more than 280 passengers from Guangzhou skidded off the runway while landing at Suvarnabhumi airport, injuring 14 passengers, mostly during the evacuation.
Although the accidents did not result in fatalities, and most of the injured passengers were quickly discharged after receiving first aid treatment, the incidents have affected the image of the airline. What has hurt THAI most is the way its management sought to cover up the Bangkok incident, reputedly to protect the image of the airline and Star Alliance of which THAI is a founding member.
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